Last updated: Jan 6, 2026
The Pawpaw Festival WV (“we,” “us,” or “our”) uses social media to share festival updates, celebrate our community, highlight vendors and sponsors, and spread the joy of West Virginia’s native fruit. This policy explains how we manage our social media pages and how we expect our online community to interact with them.
We keep things simple, respectful, and rooted in the same small‑town kindness that makes the festival special.
1. Our Social Media Presence
We may maintain official accounts on platforms such as:
- TikTok
- YouTube
- Other platforms as needed
Content shared on these accounts may include:
- Festival announcements
- Photos and videos
- Vendor and sponsor highlights
- Community stories
- Behind‑the‑scenes updates
- Educational content about pawpaws and Appalachian culture
2. Community Guidelines
We welcome comments, questions, and conversations. To keep our online spaces safe and enjoyable, we reserve the right to remove or hide content that includes:
- Harassment, bullying, or personal attacks
- Hate speech or discriminatory language
- Profanity or inappropriate content
- Spam, scams, or misleading information
- Off‑topic promotion or advertising
- False claims about the festival, vendors, or participants
- Threats, unsafe behavior, or illegal activity
We may block or restrict users who repeatedly violate these guidelines.
3. Comments & User‑Generated Content
By posting on our social media pages, you agree that:
- Your comments may be publicly visible
- We may respond, hide, or remove comments at our discretion
- We may use positive comments or public posts to highlight community engagement (with credit)
If you share photos or videos publicly using our hashtags or tagging our accounts, you grant us permission to re‑share them on our pages with attribution.
If you would like a post or photo removed, please contact us. We typically respond within a few business days.
4. Messaging & Response Time
We do our best to respond to messages and comments, but we are a small, volunteer‑driven festival. Response times may vary.
For questions requiring a direct reply, please use our website’s contact form. We typically respond within a few business days.
5. Accuracy of Information
We strive to share accurate, up‑to‑date information. However:
- Event details may change
- Schedules, vendors, and performers may shift
- Weather may affect activities
Always refer to our official website for the most current information.
6. Vendor, Sponsor & Performer Mentions
We love highlighting the people who make the festival possible. When we feature vendors, sponsors, or performers:
- We may tag their accounts
- We may share their content (with credit)
- We may promote their products or services as part of their festival involvement
We are not responsible for the content, policies, or practices of third‑party accounts.
7. Reporting Concerns
If you see something on our social media pages that violates this policy or feels unsafe, please let us know through our contact form.
8. Changes to This Policy
We may update this Social Media Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
9. Contact Us
If you have questions about this policy or need assistance, please contact us. We typically respond within a few business days.
